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CUSTOMER SERVICE

  1. Customer Service Home
  2. Returns & Refunds
  3. Returns and Refunds FAQ's

Returns and Refunds FAQ's

  • TikTok Shop Returns
  • Can I return my international order to a Windsor store in the US?
  • What can I do if I receive an item with a Security Tag attached?
  • Can I return multiple orders using one QR code?
  • Can my online order be returned in-store?
  • Does Windsor provide return shipping labels?
  • How do I request a return shipping label?
  • Can I exchange merchandise purchased online?
  • How long until my refund is processed?
  • Why wasn't my return accepted?
  • What is your online return policy for clearance or on sale items?
  • Can I return an item that is outside the eligible return window?
  • Can I return multiple orders using one shipping box?
  • Why can I only return swimwear I purchased online?
  • Why are some items on my order ineligible to be returned?
  • How long will it take for me to receive my refund for the item(s) I returned?

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California Prop 65: This business may sell products with chemicals known to the state of California to cause cancer, birth defects, or other reproductive harm. California Health and Safety code 25249.5 st seq.

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