Received the wrong product? 

If you received an item that differs from what you ordered, please contact Windsor Customer Service and include a clear photo of the incorrect item you received, along with the barcode label on the packaging. This helps our team quickly verify the issue and determine the best solution for you.

Tips for a Smooth Return
  - Keep your order and packaging: Please hold onto the item, shipping box, and labels until the issue is resolved.
  - Take clear photos: Include the incorrect product and the barcode label on the package.
  - Reach out to us: Contact Windsor Customer Service directly so we can review your order and help make things right.