What is your return policy for an International order?
INSTRUCTIONS
Something didn’t work out for you? No problem! It’s as easy as 1,2,3 to return your item. Make sure to read through the details below to confirm your item's eligibility for return then click the link provided below to complete the process.
International orders only
Please click HERE to start your return process.
RETURN POLICY
- Eligible products may be returned within 30 days from the original purchase delivery date.
- Special Occasion and Formal Dresses can be returned within 14 days from the original purchase delivery date.
- Return shipping costs vary by country and will be calculated when you process your return
- Original costs for shipping, duties or taxes are non refundable
- Merchandise must be new, unworn, unwashed, and must have all tags attached with no visible signs of wear.
- Swimwear must be unworn with all tags and hygienic liner attached.
- Items listed as FINAL SALE/CLEARANCE or PROMOTIONAL cannot be returned.
- Fashion tape, adhesive bras, adhesive panties, pasties, earrings, face masks, cosmetics and lingerie are ALWAYS FINAL SALE and may not be returned.
- Damaged or missing merchandise must be reported within 7 days of receipt of the package.
- Return Processing Fees for International orders can be found below:
Country
Return Processing Fee
Australia
AUD 20
Brazil
BRL 100
Canada
CAD 20
Hong Kong
HKD 100
Israel
ILS 100
Japan
JPY 2000
Korea
KRW 20000
Mexico
MXN 300
New Zealand
NZD 30
Country
Return Processing Fee
Norway
NOK 200
Qatar
QAR 100
Saudi Arabia
SAR 100
Singapore
SGD 20
Taiwan
TWD 500
United Arab Emirates
AED 100
United Kingdom
GBP 18
All Other Countries
USD $20